customer care

Returns

For instore purchases, our no fuss returns policy only requires the unwanted garment/item be returned in the condition it was sold with tag attached with our receipt within seven days and we shall happily exchange the item or issue a credit note. There is no exchange or refund on sale items unless goods are faulty.

For online purchases please see our Returns & Shipping page for more information

Layby's

For your convenience we offer a four week lay-by period. One third deposit is required and no refund or credit note on deposit or payments.

Gift Vouchers

Allow someone special to discover Petrol for themselves with a Petrol gift voucher. Gift vouchers are available for any value and should be redeemed within 12 months of issue.

Alterations

We recommend local businesses to be expertly pinned and tucked. Call 07 3369 1037 for more information, or ask a member of staff in store.

size guides

Below are size guides by some of our popular brands. If you have a specific fit query please call our stylists on 07 3369 1037 or email shop@petrol.net.au. 

New London Jeans

Asilio

Size Guide

Moss & Spy

Talulah

Stevie May

Isla

 

Wish

Cooper St

Shona Joy

Size   AU 6    AU 8   AU 10  AU 12  AU 14
Bust   81.5    84   89  94  99
Waist   63.5    66   71  76   81
Hip   91.5    94   99  104  109

Elle Zeitoune

Fever

Ministry of Style

Bariano

SIZE 6/XXS 8/XS 10/S 12/M 14/L
Bust 82-84cm 84-86cm 88-90cm 92-94cm 96-98cm
Waist 65-67cm 67-69cm 71-73cm 75-77cm 79-81cm
Hip 89-91cm 91-93cm 95-97cm 99-101cm 103-105cm